I use my computers in quite an unusual way to offer a medical service. As a non-expert with computers, I was concerned I would not be able to explain the problem to a technician and it might be a long and costly process to diagnose and fix it. Luckily for me, I found Andrew. He was able to come to my business the same day. He worked out very quickly what the problem was with my computer and suggested a simple and cost-effective solution. Andrew showed a real understanding not just of the problem at hand but of my ongoing computing needs. I've called on him many times now and will continue to do so for a quick fix or to get his advice for more long term solutions for the computer side of my business.
Andrew has been looking after our IT work for Massam Transport for over 3 years now. We were a small business when he started, 4x computers and one email address. Very old school. We knew our business was going to grow but needed some assistance with the IT side, so I phoned Andrew and asked him to come in and have a chat. Andrew mentioned "store things in the cloud?" to which I replied ok. Now if you're anything like me - technology impaired, I was like..."what's this cloud?" I thought Andrew had been working too hard. He talked me through it and explained things in a way that clicked; he also set up our new computers and even our laptops. As our company grew over the past few years we have gone up to about 12 computers, multiple users and our own emails for each department. Andrew's easy going, super reliable and makes things uncomplicated. He always likes to go the extra mile for his customers and that is exactly what we like. Cheers Andrew for all your work and laughs over the years